Curriculum Week 1
Week 1 • Understand
Retail 101: How retail actually works
Provocation, ecosystem, KPI engine, worked examples and the P&L that changes minds.
Illustrative Training Data
Opening provocation
"A store made sales today — but did not make money.
How is that possible?"
How is that possible?"
Think time
01:00
Facilitator note
Do not explain immediately. Let participants surface assumptions first. Silence is a facilitation tool.
- Start the 60s timer. Do not speak during the countdown.
- Collect 3–5 answers before revealing.
- Reveal, then ask: "Which of these does your function most influence?"
Your reflection saves locally — visible in My Progress.
execution
Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing.